Credit Reference Letter

Oklahoma Natural Gas maintains records of your account transactions to help in the event you ever need reference information.
The Credit Reference Letter contains the following information:

  • Your service address
  • The service period for the account
  • Your length of service
  • The number of notices in the last 12 months
  • Whether or not service was terminated during the service period
  • Current account balance


For questions about the Credit Reference Letter, contact our Information Center at 1-800-664-5463.

To obtain an online Credit Reference Letter:

1.  Once you have clicked on the 'Submit' button below, a print-ready Credit Reference Letter will be generated for you online.
2.  Print the Credit Reference Letter, and keep a copy for your records. 


Pet Safety

When our service technicians are at your home or business, you can help protect your animals and our employees by keeping your pets in a safe area away from the natural gas meters and appliances.

Paper-free, Hassle-free

Now you can open your bill with just the click of a mouse. By enrolling in our Paperless Billing Program, you’ll receive your monthly billing statement online instead of in the mail.

Learn more and enroll now…

  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-664-5463

  • EmailEmail Customer Service
  • To report a natural gas leak or emergency, leave the area immediately and call