Long-term Payment Plan

Frequently Asked Questions

Can I pay my bill out or make arrangements on my account? I can't afford to pay it all this month.

Please let us know what type of pay arrangement you want to make, such as when you are going to make a payment and how much you would like to pay.

In order to make arrangements we must have your account number and service address.

Please call for arrangements if you have received a notice that your service might be turned off for non-payment.

You may reach our customer service department Monday through Friday from 8 a.m. to 6 p.m. (Closed Saturday & Sunday) at 1-800-664-5463.

Don’t Like Opening Envelopes?

Enroll in our Paperless Billing Program and you will no longer receive a paper statement. With paperless billing, you can print your monthly billing statement online.

Learn more and enroll now…


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