Safety

Natural gas is an efficient, low-cost fuel, and it's in abundant supply in our state.

It makes our lives better. Nature's miracle fuel heats our homes, cooks our meals, cleans and dries our clothes, produces hot water on demand, lights our yards, and even powers vehicles. It benefits our environment as well-natural gas is the cleanest and most efficient source of energy available.

Oklahoma Natural Gas transports and delivers gas. This is accomplished with an expansive system of distribution pipelines that are located all over Oklahoma. Distribution lines that move natural gas through your town and ultimately deliver the gas to you as you need it are connected to large transmission lines that extend to the majority of the producing areas of Oklahoma.

Oklahoma Natural Gas maintains and constantly monitors more than 18,000 miles of these lines. You may come in contact with any of our lines, and you need to beware of safety measures related to each.


Frequently Asked Questions

I would like to get information on the 18" height requirement for hot water tanks. Can you provide this or tell me where I can get it?

The National Fuel Code, The International Fuel Gas Code and The International Plumbing Code. Anytime a hot water tank is installed where combustibles are stored, it must be raised at least 18 inches from the floor. This is for safety reasons.

The code IPC 502.1 pertains to the 18 inch height requirement. It is the 6th paragraph and reads as follows:

IPC 502.1 General. Water heaters shall be installed in accordance with the manufacturer's installation instructions. Gas and Oil fired water heaters shall conform to the requirements of this code and the mechanical code or gas code. Electric water heaters shall conform to the requirements of this code and the provisions of NFPA 70 listed in Chapter 14. 502.2 Water heaters installed in garages. Water heaters having an ignition source shall be elevated such that the source of ignition is not less than 18 inches (457 mm) above the garage floor.

I think I smell gas. What should I do?

If you smell gas or have a gas leak, leave the area immediately!

Please call 1-800-458-4251 or 1-800-664-5463 any time you think you smell gas.

A customer service representative is always available to take your call and advise you of safety procedures. A qualified service technician will be dispatched to investigate and assure your safety.

Our emergency service is available 24 hours a day including holidays and weekends for any report of gas leaks, fires or explosions.

  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-664-5463

  • E-MailE-mail Customer Service
  • To report a natural gas leak or emergency, leave the area immediately and call
    1-800-458-4251.