Gas Appliance Safety

Appliances that use natural gas include furnaces, hot water heaters, ranges, ovens, clothes dryers, yard lights and cooking grills.

The National Fuel Gas Code requires that if appliances are installed in residential garages, or in areas where flammable liquids are handled or dispensed, the appliances must be placed so that the main burner and pilot light are elevated at least 18 inches above the floor. Check with a qualified contractor or plumber to ensure your appliance is installed and vented properly.

What to do if your pilot light goes out. Turn off the shut-off valve on the appliance. If you choose to relight your own appliances or pilot lights, consult the manual for each appliance and carefully follow all instructions and warnings in the manual and on that appliance.


  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-664-5463

  • E-MailE-mail Customer Service
  • To report a natural gas leak or emergency, leave the area immediately and call
    1-800-458-4251.