Find answers to frequently asked questions about the Energy-Efficiency Program and ways to earn valuable rebates for you and your clients.

I saw a commercial for rebates and incentives through Oklahoma Natural Gas. What types of incentives are available?

For contractors, there are incentives available for the installation of natural gas-powered tankless water heaters, natural gas water heaters replacing electric water heaters and energy-efficient natural gas home-heating systems.

My customer is not an Oklahoma Natural Gas customer. Am I still eligible for incentives for work completed in their home?

No. Incentives are only available if work is done for an active customer of Oklahoma Natural Gas.

How much is available?

See chart below. Please keep in mind that funds are limited and are available on a first-come, first-served basis until program funds are depleted.

 

Consumer Rebate*	Consumer Rebate	Contractor Incentive
Heating-System Checkup	$30	Not available*
Water Heater Replacement Program
- Natural Gas to Natural Gas    (energy factor of .67 or higher)	$50	Not available*
- Tankless Natural Gas (energy factor of .82 or higher)	$250	$50
- Electric to Natural Gas (energy factor of .67 or higher)	$850	$50
Home Heating System Replacement Program
- 92 percent to 95.9 percent efficient	$150	$50
- 96+ Efficient	$550	$50
- Electric Resistance to Natural Gas Furnance Conversion	$1,950	$50
- Back-up to Air Source Heat Pump Conversion**	$1,950	$50
Clothes Dryer Replacement Program
- Natural Gas Clothes Dryer    (Natural Gas to Natural Gas)	$300	Not available*
- Natural Gas Clothes Dryer   (Electric to Natural Gas)	$300
- Installation and/or Additional Natural Gas Piping***	$200
New Homes Program	$750	Not available*

 * Contractors who are also functioning as the builder/developer may be eligible for a rebate, but please review the terms and conditions at www.OklahomaNaturalGas.com/rebates.
** Electric resistance to Natural Gas ONLY.
***Installation and/or additional piping has to be performed by an Oklahoma licensed contractor, contractor's information required.

 

How long do I have to apply for the contractor incentive?

If your W-9 and contractor license number are on file with Oklahoma Natural Gas, Oklahoma Natural Gas must receive completed applications from your customer within 90 days after the upgrade or inspection has been completed. Please keep in mind that rebates amounts are limited, and are available on a first-come, first-served basis until program funds are depleted.

When will I get my rebate?

If your W-9 is on file, and all elements of the customer’s application are complete and incentives are still available, you should receive a check in six to eight weeks. Contractor incentives are contingent on the successful processing of the customer’s application. We strongly encourage contractors to assist customers with the completion of the application.

May my incentive be applied to my Oklahoma Natural Gas bill balance or may I receive it in cash?

No, incentives are sent in the form of a check.

What do I need to include when I apply for an incentive?

Contractors must submit their W-9 along with their contractor license number prior to completing work in order to be eligible for contractor incentives. Your customer must submit the following items in order for their rebate and the contractor incentives to be successfully processed. We strongly encourage contractors to assist customers with the completion of the application.

Rebate Program	Additional Requirements
Natural Gas Heating-System Checkup	- Completed application  - Completed copy of 26-Point Heating-System Checkup Checklist  - Dated copy of purchase receipt and/or invoice of completed work.
Natural Gas Water Heater Replacement Program	- Completed application  - Dated copy of purchase receipt and/or invoice of completed work.
Natural Gas Heating-System Replacement Program	- Completed Application  - Dated copy of purchase receipt and/or invoice of completed work.  - AHRI Certificate of Product Ratings
Natural Gas Clothes Dryer Replacement Program	- Completed application  - Dated copy of purchase receipt and/or invoice of completed work.

 

Its been more than eight weeks and I haven’t received my check. What should I do?

Please contact the Information Center at 800-208-7267 to verify the status of a submitted incentive.

What is the status of my incentive money?

Please contact the Information Center at 800-208-7267 to verify the status of a submitted incentive.

Will I be notified if my application was rejected or incomplete?

Yes.  Notification of incomplete and/or rejected rebate applications, along with all submitted documents, will be mailed back to the sender providing the reason(s) for the returned application. Incentives are contingent and payable based upon the successful processing of the customer’s application for a rebate. We strongly encourage contractors to assist customers with the completion of the application.

Are contractor incentives still available?

Please check www.OklahomaNaturalGas.com/rebates regularly for availability. Incentives are only available if the corresponding customer rebate program is still active.

Will I be assigned customers?

No. Selection of a qualified service provider is at the sole discretion of the customer. Oklahoma Natural Gas does not select or manage the relationship between the contractor and the customer.

What if I missed an appointment with a customer?

Oklahoma Natural Gas will not intervene in disputes between the contractor and customer.

I lost my check, may I get a replacement?

Yes. To report a lost check, please contact 800-208-7267. We will take your information, complete a cash processing form and an Oklahoma Natural Gas representative will contact you.

I installed a natural gas water heater a few months ago; am I still eligible for the contractor incentive?

The rebate program begins September 15, 2011. Services provided before this date are not eligible for a rebate. Incentives are contingent and payable based upon the successful processing of the customer’s application for a rebate.

I am not an Oklahoma licensed contractor; may I still apply for the incentive program?

The incentive program is only available to Oklahoma licensed contractors. 

My customers contract with me to have their HVAC systems inspected annually. Will they still qualify for the furnace checkup rebate? If so, how do they apply, and what do they use for their invoice since they have already paid for the inspection service?

Yes, if services are provided on or after the September 15, 2011, program start date.  Customers should submit the 26-Point Heating-System Checklist along with a supportive invoice and completed application.