Terms and Conditions
As you decide whether to participate in Oklahoma Natural’s Energy-Efficiency program please review the following terms and conditions.
1. Oklahoma Natural is not responsible for any decision regarding the selection of equipment to qualify for rebates under our Energy-Efficiency programs. OKLAHOMA NATURAL DOES NOT MAKE AND HEREBY DISCLAIMS ANY WARRANTY CONCERNING THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR ANY EQUIPMENT CHOICE THE CUSTOMER MAKES. The customer is responsible for the full cost and installation of any equipment.
2. Oklahoma Natural is not responsible for any decision about which licensed and qualified contractor the customer selects. Oklahoma Natural encourages its customers to carefully research and select an Oklahoma licensed plumber or heating, ventilation, and air conditioning (HVAC) contractor to install qualifying equipment. Oklahoma Natural is not responsible for any damage caused when (a) a contractor enters a customer’s premises or during installation, (b) by poor workmanship or (c) failure to complete projects. Oklahoma Natural will not intervene in disputes between a customer and his or her selected contractor. Oklahoma Natural also strongly encourages participating customers to be sure any installation conforms to all applicable codes, permit requirements and manufacturer installation recommendations and requirements. Oklahoma Natural is not responsible for determining whether a customer’s appliances are installed correctly or safely. In the event you believe an appliance is unsafe or you detect the odor associated with natural gas, you agree to immediately call 800-458-4251.
3. The Department of Energy and others provide information on projected energy savings for different types of appliances and installations. Oklahoma Natural makes no warranty concerning the accuracy of this information or whether the devices the customer selects will accomplish the projected energy and cost savings.
4. Oklahoma Natural requires each customer to present a completed rebate application and is unable to process incomplete applications. Applications and additional information are available at www.OklahomaNaturalGas.com/rebates. Oklahoma Natural reserves the right to verify all information provided. Oklahoma Natural issues rebates in the form of checks, not utility credits. The Company is not responsible if the dealer/installer or retailer fails to provide accurate information about the amount of a rebate or eligibility. Rebate checks will be mailed approximately six to eight weeks after approval, subject to availability of program funds.
5. This program is available to any current or prospective Oklahoma Natural customer. Rebates are only available to active customers of Oklahoma Natural in an individually metered residential home. Only qualified, high-efficiency natural gas equipment purchased after September 14, 2011, will be considered for a rebate. Oklahoma Natural encourages each customer to review all program eligibility and requirements.
6. Completed rebate applications will be reviewed and processed by Oklahoma Natural on a first-come, first-served basis until program funds are depleted. Rebate qualifications and amounts are subject to change. Rebates funds are limited. Funding guidelines for these programs may be changed or discontinued at any time without notice. Please check program website for updates.