News Room

Welcome to the Oklahoma Natural Gas News Room. We created the News Room to provide media a single location to find the latest information about Oklahoma Natural Gas. If you have additional needs or inquiries contact Cherokee Ballard.

OKLAHOMA CITY, Okla. – May 21, 2018 – As outdoor temperatures rise, customers who use natural gas solely for home-heating may be tempted to have their service turned off until winter. Oklahoma Natural Gas reminds customers of the benefits of keeping natural gas service on year-round.

First, there may be no financial benefit for turning gas service off during the summer months since customers will have to pay about the same amount in reconnection fees when the weather turns cold. By keeping natural gas service on throughout the summer, customers avoid having to pay reconnection fees in the fall.

Second, furnaces will be ready to turn on as soon as the temperatures drop, meaning no unexpected nights without heat. Plus, customers who keep their service connected throughout the year do not have to worry about scheduling a service appointment during a busy time of the year or spending time away from work to be at home when their service is reconnected in the fall.

"Our mission of delivering natural gas for a better tomorrow includes making things easy for our customers,” said Oklahoma Natural Gas Vice President of Operations Jim Jarrett. “That’s why we’re encouraging customers to keep their gas on throughout the summer months. It’s cost-effective, it eliminates the need for a service appointment and it ensures that our customers will have heat when they need it."

Additionally, customers who keep their service on throughout the year can participate in our Average Payment Plan. This program reduces fluctuations of monthly natural gas bills by spreading the costs out throughout the year. Each bill is based on a 12-month rolling average, which means customers will pay about the same amount each month, regardless of usage, to make budgeting and planning easier.

Find more information about Average Payment Plan at

 OKLAHOMA CITY – April 10, 2018 – Oklahoma Natural Gas, a division of ONE Gas, Inc., today announced that it launched a redesign of its paper billing statement this week. 

The new monthly statement will be mailed in the same easy-to-identify envelope, but the bill itself is more colorful and easier to read.

“The launch of the new paper bill is a good time to remind customers that opting in to paperless statements is an environmentally friendly option for paying and viewing bills,” said Brian Burke, vice president of customer service. “It gives customers the ability to easily view and securely pay bills online any time of day or night.” 

Paperless statement is available through the company’s website ( or through a free mobile app found in Apple® and Android® app stores by searching “Oklahoma Natural Gas.”

Customers who do not already have an online account will need to establish a username and password at  to use the mobile app. 

Oklahoma Natural Gas New Bill Design



To report a natural gas odor or emergency, leave the area immediately and then call 911 and 800-458-4251.