Payment Arrangement

If you have received a notice that your service might be turned off for non-payment, please call to discuss payment arrangement options. In order to make arrangements we must have your account number and service address.

You may reach our customer service department Monday through Friday from 7:00 a.m. to 7:00 p.m. CT (Closed Saturday & Sunday) at 800-664-5463.


To report a natural gas odor or emergency, leave the area immediately and then call 911 and 800-458-4251.