Appliance Safety

With natural gas, you can heat your home, dry your clothes faster, prepare your food and heat your water efficiently while saving money.

Like all appliances, natural gas appliances should be installed and operated safely.

If an appliance is found in an unsafe operating condition or is non-compliant during our inspection, natural gas service will be turned off until the condition is corrected. The appliance must be repaired by a qualified service agent before service can be restored. For your safety, please do not operate the appliance until the repair has been completed.

NOTE: If your natural gas service has been turned off, DO NOT attempt to turn it back on. Only an Oklahoma Natural Gas qualified service technician can perform this task.

Before service can be restored, our technicians must check visible and accessible natural gas appliances.

Customer-Owned Responsibility

Oklahoma Natural Gas does not maintain the customer-owned natural gas piping or appliances.

Oklahoma Natural Gas maintains the natural gas service line from the natural gas main to the meter. It is the customer’s responsibility to maintain all customer-owned natural gas equipment, including house piping, yard piping, appliances and appliance connectors.

You should be aware that there may be natural gas piping between the meter and your house, or running to outbuildings or other outdoor appliances such as natural gas grills, lights, pool heaters, etc. These are not maintained by Oklahoma Natural Gas.

These pipes may leak as the result of corrosion or damage. Oklahoma Natural Gas recommends arranging the periodic inspection of any natural gas piping you own.

A qualified service technician should complete such inspections, line locations and complete any needed repairs.